Delivery and Return

Delivery

Non custom-made products are shipped the day after the payement receipt. Custom-made products are usually shipped 15 days after payement receipt.

For all delivery, we will send you the link to follow the delivery. This link will be also available in your client account section "My orders details".

Delivery charges include packaging & stamps, they are fixed for France & depends on the weight for Europe.


Available transporters :

France

La Poste Colissimo Access

Chronopost Chrono Relais

Chronopost Chrono 18

Mondial Relais C.pourToi

Europe

Chronopost Chrono Relais Europe

Mondial Relais C.pourToi Europe

Mondial Relais Domicile Europe

Return

Non customized product return are at your expense. The return must be made in the original packing, correctly protected.

According to the law, return of custom-made products is not possible. Exceptionally, in case of problem that falls to www.mue-store.fr and only in this case, a return voucher will be send to you by e-mail.